Service

Our direct drop shipment service

In these challenging times why not make use of our direct drop shipment service and have the part delivered directly to your customer. Save time and help your customers even more quickly. When ordering the required spare part, enter your customer´s address and we will ensure the ordered item is delivered by the next day. Please note the delivery documents will not contain the sales prices for spare parts.

Order items quickly – in the office or on the move. Now even easier with our updated GEV App!

Here you can find an overview of our different search options: whether it’s through the webshop, our app (for iOS and Android) or via printed and digital catalogues – at GEV, you can easily find and order the spare part you need.

We also provide video tutorials that will guide you through our webshop and any forms you may need.

1. Webshop

• With detailed descriptions for 2 million parts for over 700 manufacturers, you will always find what you are looking for in our webshop
• Available in 12 languages
• Prices and availability are always up to date

Four search options within the webshop:

        1. Fast search - find parts by

• GEV or manufacturer part number
• Product or manufacturer name
• Technical details or part description
• Appliance, application or product group

        2. Appliance search

• Over 140,000 exploded diagrams available
• Parts lists for more than 160,000 appliances for 350 manufacturers

        3. Product group search

        4. Refrigeration gasket search

• Over 1,300 standard gaskets available in 200 profiles
• Configure made-to-measure refrigeration gaskets

2. App

The webshop on the go – search for & order items from wherever you are

• Available for iOS and Android
• Access to the entire Webshop with over two million products,
• Item lists for more than 160,000 devices and 140,000 exploded diagrams readily available
• Quickly find the product you are looking for with the express, device, product group and application searches
• Switch between list price and your discounted price with a click
• Manage your top items under the “favourites” section
• Place price enquires whilst on the move
• Includes over 140,000 exploded diagrams
• Tip: Scan GEV labels to search by barcode
• New!  Contact and request function. Click here for our Video Tutorial.  

3. Digital Catalogues

• Order straight away by clicking directly on the GEV part number
• All necessary information per item in one place
• Catalogues by manufacturer: All spare parts suitable for over 450 manufacturers compiled in one digital catalogue for each manufacturer
• Catalogues by application: All parts related to one application in one catalogue per brand, e.g. for combi ovens, ice makers and more

4. Printed Catalogues

• Electric Components
• Gas Components
• Tools and Consumables
• Water Technology
• Refrigeration Equipment

Video tutorials

Just created your customer account or do not exactly know how the GEV-Webshop works? In the following video tutorials you have the most important functions explained step by step

Contact

Germany (Head Office):